SHIPPING & DELIVERY
We take great care with packaging your items to ensure they get to you in the same condition that they left us in.
Our current delivery partner is Australia Post.
All parcels that leave us are trackable with automatic insurance of up to $100 in value. If you require a higher value cover amount, please contact us so that we can arrange this for you.
If you have any concerns for the whereabouts of your item, or to report any damage-in-transit, please contact us directly so that we can come to a resolution.
All posted orders are priced automatically, based on their weight. If you have any concerns about the postage cost that is added at checkout, please get in touch so that we can investigate it for you.
We proudly deliver Australia wide.
International delivery is not offered on our website, however we will happily quote international shipping on *any of our products at your request
*bulky or fragile goods are excluded
We love nothing more than meeting our customers face-to-face. Local delivery is absolutely free to the Coffs Harbour region.
Although we take great care to ensure your items arrive intact and on time, Noi Creations & Design are not liable for the loss or damage of any items in transit by a third party (Australia Post). Buy purchasing our products, you agree that we are not responsible for lost or damaged items and that we are not legally required to replace them for you at the expense of Noi Creations & Design.